FREQUENTLY ASKED QUESTIONS

Q. Are your server's Unix, or NT?
A. Our servers are Linux Red Hat 7.3. and Red Hat 9.0

Q. Can I pay monthly?
A. No, payments are yearly.

Q. How long does it take to setup my account?
A. Your account will be created within 24 hours of ordering.

Q. Are there any hidden costs, or setup fees?
A. No, there are no hidden fees. Please feel free to contact us for more information regarding fees associated with site design and hosting.

Q. Can I password protect directories?
A. Yes we can set up password protect directories for your site if you prefer them.

Q. How long does it take to get my domain working?
A. It usually takes 24-48 hours for a domain to fully propagate.

Q. How do I create email accounts?
A. To create an email account login to your control panel and click add/remove email account's.

Q. What do I put for both incoming and outgoing mail server?
A. For both incoming and outgoing mail server put mail.yourdomain.com

Q. Where do I go to check my emails using my browser?
A. yourdomain.com/webmail/

Q. How can I setup webmail to go directly to horde, neomail or squirrel mail?
A. Login to the one you prefer to use after doing so copy the entire url from your address bar.